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  • How Long Does Delivery Take?
    The delivery time is dependent on which shipping option you have selected. The standard delivery time within the Netherlands is 1-2 months.
  • How Much Does Shipping Cost?
    The shipping is calculated by the size and value of the artwork. Shipping costs are added individually to each item. Standard shipping: The painting will be packaged in bubble wrap and cardboard. Although the piece will be safely wrapped, there is no guarantee that the painting will not be damaged. I do not supply refunds if the painting is damaged in transit. Standard shipping includes a warranty for physical loss and damage of the goods in transit (provided by the shipping handler) of the item's value. International shipping is not available as of right now, but will be made available soon.
  • Do You Offer Returns?
    I do not offer any returns on my paintings. The painting is fragile, and as there is no guarantee that it will be returned in the same condition as it was sent, returns are not available. If you are unhappy with your painting, please do not hesitate to contact me at lilianrosetjia@gmail.com.
  • Do I Need to Pay Import Fees and Tax?
    Outside of the Netherlands, customers may need to pay domestic import and tax fees. Different countries have different rules regarding this, so please check your domestic rules and regulations. I am not able to regulate import and tax fees.
  • What do I do if My Country is not Included in the Options at Checkout?
    If your country is not included in the options at checkout, please email me at lilianrosetjia@gmail.com with your address so that I can see what I can do to ship to your country.
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